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Currency - All prices are in AUD

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Gold Label Vintage

:: Questions?

What is “Genuine Vintage”?

Vintage is a common term for an item that is from the 1940s era through to the 1980s. Genuine Vintage means your item is NOT a replica – it’s the real deal.

Commonly vintage furniture is beautifully constructed and of a much higher standard of manufacture than today’s furniture. When you buy vintage, you can be assured you are buying an item of indisputable quality that was made to last… after all, if the piece has made it through the last 50 years, it will make it another 50 more.

 

What does “refurbished” mean? Does that mean it will look like new?

“Refurbished” or refinished means that your item has been through a process to correct any imperfections that detract from the general appearance of a piece. It may not mean that the item will look like new, as often the PATINA of age is what makes your item collectible and desirable.

Some examples of Refurbishment can include – sanded, oiled, lacquered, powder coated, new upholstery, new foam… as you can see, there are lots of different things we may have done to an item in order to have it ready for its new home.

We may restore an item back to original, or we may give it a totally new lease on life!

You will find that our item description will detail the condition of any item and also detail any processes that have been used in the refurbishment – if any at all.

And always, if you have any questions regarding a particular piece, please get in touch with us – we are here to help.

 

Do I need to organise my own interstate freight for my furniture item?

Nope… when you purchase off our website, we do it all for you. Freight prices for Melbourne and Brisbane are automatically calculated, and if you are in another city, please get in touch for a freight quote.

We have a list of trusted carriers that we draw upon to get your precious item to you.

 

Can I view an item prior to purchase?

You sure can. At this time, any viewings are by appointment – you are welcome to contact Emma on 0404 587 582 or hello@goldlabelvintage.com.au to make a time.

 

 

Can I pick up an item personally?

Pickups are available from our warehouse in Leichhardt, Sydney's inner west. Please contact Emma on 0404 587 582 or hello@goldlabelvintage.com.au to make an appointment for your collection.

We ask that any confirmed purchases are collected within 7 days from the date of purchase. Any items left after this time may incur storage and handles charges.

 

Faulty or damaged items...

If your item arrives damaged or is faulty, please get in touch with us upon receipt or arrival. Gold Label Vintage will arrange to replace (if available) or repair any whole or parts of your item at no cost to you if the damage is no fault of your own.

Please note, this does not cover normal wear and tear, damage arising from abnormal use or misuse, or modifications/alterations post purchase.

Let’s just say, this situation does not happen often.

We do not refund or exchange for change of mind, so we do ask that you choose your item with careful thought.

 

Payments and laybys...

Our checkout will take you to the paypal gateway, where you can use your paypal account or checkout with a credit card.

Bank deposit is available, however you will need to contact us to use that option.

Layby or part payments are something we can offer on selected items (not all). This is organised directly with us on a case by case basis. Please contact us with your specific enquiry.

 

And lastly...

If you have a question we have not detailed here or you are still unsure of something, please get in touch with us.